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Thread: Trouble installing "intel pLay" microscope

  1. #1
    Join Date
    Jan 2006
    Posts
    1,933

    Default Trouble installing "intel pLay" microscope

    My stepbrother recently gave me an intel pLay microscope, that connects to the computer via USB. After messing around with it for hours, downloading a patch or two, and finally getting it to ignore that my computer WASN'T made 10 years ago, I got it running. But now, whenever I start it up, it says something like "I cannot detect the microscope, please restart your computer and try again". I did. 3 times. Still nothing. Tried unplugging/plugging the cord, and still nothing. I'm really bad at the Tech thing, apparently, so if someone could help me diagnose the problem, that's be loads of help.

    Thanks.

  2. #2
    Join Date
    Aug 2005
    Location
    Belgium
    Posts
    180

    Default

    Quote Originally Posted by Golde View Post
    My stepbrother recently gave me an intel pLay microscope, that connects to the computer via USB. After messing around with it for hours, downloading a patch or two, and finally getting it to ignore that my computer WASN'T made 10 years ago, I got it running. But now, whenever I start it up, it says something like "I cannot detect the microscope, please restart your computer and try again". I did. 3 times. Still nothing. Tried unplugging/plugging the cord, and still nothing. I'm really bad at the Tech thing, apparently, so if someone could help me diagnose the problem, that's be loads of help.

    Thanks.
    Have you installed the appropriate drivers for the USB device, because I think that's the problem you're having. If the device is as old as you say it may however not be supported on a Windows Vista/7/8 client and only on a Windows 98SE/ME/XP client.

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